Returns & Refunds

Please contact us before sending any product back. Because products may be fulfilled by different suppliers, the approved return destination and process can vary by item.

Start a return

Email marcus@goforitllc.com with your order number, the item you want to return, and the reason for the request. We will provide the applicable return instructions after the supplier terms are confirmed.

Do not send merchandise to our business address

GoForIt Store does not receive customer return merchandise at its business address. Do not ship a return until you have been given an approved return destination or another approved resolution.

Eligibility

Return windows, item-condition requirements, restocking fees, and responsibility for return shipping can vary by supplier and product. Opened chemicals, used products, final-sale items, and damaged items may have additional restrictions.

Damaged, defective, or incorrect items

Report problems promptly and keep the item, packaging, labels, and any included accessories. Photos may be requested to document the condition or shipping damage.

Refund timing

Approved refunds are issued to the original payment method after the return or supplier resolution is processed. The time for a credit to appear can also depend on the payment provider or financial institution.