Refund policy
Returns and Refunds
Please contact us before sending any product back. Return handling can vary by product and supplying brand, and a return must be authorized before shipment.
To request a return, email marcus@goforitllc.com with your order number, the item you want to return, and the reason for the request.
Do not send merchandise to the GoForIt Store business address unless you are specifically instructed to do so. Many products sold through our store are fulfilled by independent suppliers, and an approved return may need to be sent to a supplier-designated return location or resolved through another authorized process.
Return Eligibility
Return eligibility, return windows, product-condition requirements, restocking fees, and responsibility for return shipping can vary by supplier and product.
Unless otherwise stated for a specific product, returned merchandise should be unused, unopened where applicable, and in its original condition and packaging.
Certain products may have additional restrictions, including:
• Opened chemicals or detailing liquids
• Used detailing products
• Clearance or final-sale merchandise
• Custom or personalized products
• Products damaged after delivery
• Products missing original packaging, accessories, or components
Because supplier policies vary, contacting us before returning an item is required.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us as soon as possible at marcus@goforitllc.com.
Please keep the product, packaging, shipping materials, and labels. Photos or other documentation may be required to process the claim with the supplier.
Depending on the circumstances and supplier terms, an approved claim may be resolved through a replacement, refund, return authorization, or another appropriate remedy.
Refunds
Approved refunds are issued to the original payment method after the applicable return or supplier resolution has been processed.
Please allow your bank or card issuer additional processing time after a refund is submitted.
Original shipping charges and return-shipping costs may be non-refundable depending on the reason for the return and the applicable supplier terms.
Restocking Fees
Some suppliers may charge a restocking fee on eligible returns. Any applicable supplier-specific restocking fee may be deducted from the refund when permitted and applicable to the return.
Return Shipping
Responsibility for return shipping depends on the product, supplier, and reason for return.
For discretionary returns, such as a change of mind, the customer may be responsible for return-shipping costs.
For approved claims involving an incorrect, defective, or damaged product, return-shipping responsibility will be determined according to the applicable supplier’s approved claim process.
Cancellations
Orders begin routing to suppliers after they are placed. We cannot guarantee that an order can be canceled after supplier processing has begun.
Contact us immediately if you need to request a cancellation.
Contact
GoForIt Store
Email: marcus@goforitllc.com
Please include your order number with all order-related inquiries.